Working with our clients is a collaborative relationship.
Since 2005, Susan Charles Prints has served as a comprehensive, start-to-finish, material fulfillment management firm subcontracted to numerous health studies. We have successfully supported dozens of project leaders throughout the United States and the United Kingdom.
From its origin as a printed material and fulfillment consultancy, founded by the late printing executive, Charles Dennis, Susan Charles Prints has placed its sub-contracted work within a small, quality-driven printer and mailer vendor group.
We're proud and humbled to be known for our dedication, responsiveness, thoughtful and creative solutions that have been called, "impeccable" by our past clients.
Under the direction of Susan Dennis, a service package can offer researchers a single point of contact to handle administrative, order submission, production and logistics. We'll streamline all facets and phases of study material procurement.
Understanding our clients and their needs drives every project, from concept to pilot phases and then on to study launch. We are passionate about seeing measurable results that are tailored to the unique data gathering aspirations of our clients.
Our rapid response commitment prompts us to meet your business's needs immediately so you can continue to thrive without any delays.
Strategic Planning
Project management consultation
Top tier graphic design
Branding consultation
Message design
Operation planning, vendor negotiation and timeline coordination
Critical time paths to coordinated launch
Ongoing material support and operation management
Mailing Operation
Integrated Mail Operation Service
Direct mail product and roll out strategies
Postal options and costs
Receipt of data - certified cyber secure framework
Custom and personalized laser printing
Insert multiple variable pages via intelligence inserting
Print, cut and fold to final size
PERL based automation for customized lists
Excel VBA Automation Programming
Packaging and Material Design and Production
Pocket folder packets
On-demand survey packets
Letters and business return envelopes
Self-exam kit boxes with multiple variable pieces
Custom, thermal bio-specimen home visit kits for field exam
Gift card incentive mailings
Bi-fold postcards
Custom labels, cryo labels for field and lab application
Printing
Variable and Static
Digital, offset and web
Low to high volume
Booklets
Newsletter
Specialty retention customized
Surveys
Boxes
Folders
Just about everything!
Specimen Collection Supply Procurement
Home
Clinic
Lab
Procurement services for study specified collection materials and supplies. Stored, data based and tracked within each unit, kit, packet and shipment.
Fulfillment
Kitting for pre-visit, home exam or clinic exam
Packaging for lab or field agent supply orders
Skilled, dedicated, experienced team
Store, Track and Data Base Inventory
Track agent material and gift card assignments
Track lot, serial and date of supplies in field
Secure, bonded storage with temperature control section over 50 years in same location
Why study leaders turn to us for our expertise and get results.
NIEHS 2004-2009
From 2003 to 2009, more than 50,000 women across the US and Puerto Rico, who were between ages 35–74 and whose sister had breast cancer, joined this landmark research effort to find causes of breast cancer.
Because of their shared environment, genes, and experiences, studying sisters provides a greater chance of identifying risk factors that may help find ways to prevent breast cancer.
RESULT:
SCP produced over2 million pieces fulfilled weeklyinto personalized kits.
NIEHS 2010 - 2020
The GuLF Study, or Gulf Long-term Follow-up Study is a research project examining the human-health consequences of the Deepwater Horizon oil spill in April 2010.
RESULT:
SCP managed the production, fulfillment and distribution of 30,000 lead letters, 12,000 Pre-Visit kits and managed the design, production, procurement and maintenance of weekly bio-exam materials, including a custom thermal shipper, to over 50 agents.
11,000 individualized home exam unitswere distributed to the field. Once returned to the lab, the thermal shippers were re-furbished for continued use.
NIEHS 2005 - 2020
The Agricultural Health Study (AHS) is a prospective study of cancer and other health outcomes in a cohort of licensed pesticide applicators and their spouses from Iowa and North Carolina.
The AHS began in 1993 with the goal of answering important questions about how agricultural, lifestyle, and genetic factors affect the health of farming population.
RESULT:
For the study's 25th year, SCP managed the design, production and fulfillment of a customized lead letter initiative. Additionally, 97,000 Phase V Follow Up survey packetswith multiple variable pieces were produced and fulfilled in rolling batched releases.
Susan Dennis is a dedicated partner...
"She's a proven, masterful planner and out-of-the box solution finder. Her 24/7 hands-on oversight and care of details, large and small, allowed us to focus on the priorities of data finding."
